The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
We are working on an unidentified callers option for GoToWebinar, currently available with GoToMeeting services.
It has been more than 2 years since you made this post that "it is being worked on" but it appears you still don't have a solution. Can you please provide an update? I can see that users have been repeatedly asking for this to be made available in GotoWebinar for many years. If it's already available in GotoMeeting, why is it so difficult to get it in GotoWebinar? Especially when all your competition out there has had this feature available for quite some time and clearly there is a high demand for it.
