schan's avatar
schan
Active Contributor
7 months ago
Status:
Investigating

Theme Change in new GoToWebinar -Request for White Background Option in Webinar Format Due to Accessibility Issues

I am currently having issues with the dark background.  Talked to customer support and their currently isn't a fix for this.  The issue is currently in one of the monthly meetings for people with disabilities, a few individuals are having issues with the black theme with white lettering.  Is there any work toward having the normal white background with black lettering with the new webinar format?  Does anyone have a fix for this?

Accessibility

6 Comments

  • GTWandGTSUser's avatar
    GTWandGTSUser
    Visitor
    6 months ago

    This is a request to add the option to toggle dark mode to light mode in the new GoToWebinar platform. The suggestion on several forums to change it in the appearance section of the app does not affect the webinar once launched.

    Due to a visual impairment, reading white text on dark backgrounds causes significant discomfort, eye strain, and lingering visual disturbances, effectively making the application unusable for me and others facing similar challenges.

  • GTWandGTSUser's avatar
    GTWandGTSUser
    Visitor
    6 months ago

    I would like to echo this issue - while many prefer dark mode, there needs to be a light mode option to be fully accessible. Please add the light mode option...changing it in "appearance" does nothing once the GoToWebinar is launched. 

  • KateG's avatar
    KateG
    GoTo Manager
    7 months ago

    schan

    Welcome to the Community.

    There is an ability to change the app to light mode, but this does not affect the appearance of GoTo Webinar. 

    I've shared your comment with the team, this is not currently on the roadmap, but is under consideration. You may want to create an idea for this, where others can vote for this feature. 

  • CathO128's avatar
    CathO128
    Active Contributor
    2 years ago

    Hi,

     

    In a standard webinar using the new desktop app, the colour scheme is black and white which is quite harsh on the eyes (for an attendee using the Questions box for example). It would be great if you could add a feature that enables customisation of the colours on the control panel and layout.