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LesterA's avatar
LesterA
New Member
4 years ago
Solved

Unable to extend existing on demand webinar

Hello!  I have an existing on demand webinar that I created on 1/4/2021.  I would like to extend it's availability date.  They currently expire 1/4/2022.    The webinar contains training content an...
  • KateG's avatar
    KateG
    2 years ago

    Hi DBockmore welcome to the GoTo Community. 

     

    At this time, you can not extend on-demand webinars past one year from the original date. I do hear that you desire to have a longer time frame and will pass this feedback to the team. 

AO-PGS's avatar
AO-PGS
Active Contributor
4 years ago

Hi AshC and thanks for you response.

I have tried these steps on an on-demand webinar that has an end date that has passed. (It`s end date was January 1st 2021. )

I use the registration link that is on the event details page.

When I try to access that link I get a page that says. "This webinar has ended".

How can on-demand webinars then be available beyond their end date via the registration link?
Am I missing something here?

 

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

AO-PGS  Sorry, I think that's part of the problem.  We'll try to get answers from the team around this issue and report back here.