The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
User Cannot Add Videos when clicking "Engage Your Attendees"
Here is a screenshot that the user is seeing. We have already updated their policy and firewall rules to allow access.
Cyralek There may be something up with that Organizer's account. Please have them call into Customer Support to create a case for us to examine further.
Cyralek Is this the only Organizer in your group experiencing this issue?
If so, have they tested through a different PC or LAN?
User is the only organizer with this issue. 2 others are able to add videos. Issue persists across different PC or LAN.
different web browsers?
User has tried with Microsoft Edge, and Google Chrome, and the issue persists with both.
Let me check and get back with you. Thanks very much!
