Forum Discussion
GlennD
3 years agoGoTo Manager
Hi @VincentT,
Can you please provide some more details?
- What format are the videos?
- Did they play for other attendees who were not on iPads/iPhones?
The issue is most likely a compatibility issue with the format of the video.
VincentT
3 years agoActive Contributor
Hi GlennD ,
I can't tell the video format for sure. It is a video automatically generated by the gotowebinar platform (recording of a live webinar which is then shared with our users for offline view).
I can share the link to one of those if it can help.
The video plays without issue on a Windows laptop with Chrome.
V.
- VincentT3 years agoActive Contributor