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Forum Discussion
Chris_CGN
6 years agoNew Contributor
Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
GlennD
8 years agoGoTo Manager
If you run the registration report are they listed? Since they didn't attend the webinar the only way they would have been sent a link to the recording is if they recieved a Follow-Up email as a registrant of the live broadcast, or by clicking the original registration link when the cloud recording is automatically tied to it post-broadcast.
If you open the webinar in your History, you should be able to see the Follow-Up email and post-broadcast setttings if a link to the recording was sent to registrants that did not attend or set as linked to the original registration.
msarah
8 years agoActive Contributor
We did check and they registered in the last 5 minutes the webinar was running. We also tried looking up the attendee email that went out but when I go under the history tab and click our previous webinar it says the email already went out and I cannot view it. Is there another way?