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Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Karen Yetter After posting this issue I tried calling the help center and they had no idea what the problem was. When I went back and looked after the webinar was over, under the 'Recording' section of the individual webinar it had automatically selected to share the recording with new registrants even after the webinar was complete. I had to go in an manually unclick this box to prevent the recording from being shared with individuals who registered for the event after it was over. Does that make sense?
Thank you. I will check that out. Our recording are for members only. Non-members have to pay. I noticed that some are getting to the recordings after the fact. I also called support and got very little information. I think I knew more about the product than the person I was speaking with.
- Exactly, it's like the call center had no idea what I was trying to explain. Hopefully this helps you - as of now that is how I have fixed the issue, as soon as the webinar is complete I go into its settings and uncheck that box.
