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Forum Discussion
Chris_CGN
6 years agoNew Contributor
Webinar Registration Link now leads to my cloud recording?
 Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Smita Patel
9 years agoNew Member
Thanks Tom! I just got off the phone with Jonathan who helped solve the mystery. 
There is a setting buried in Webinar History under Recordings that apparently defaulted to "Share recording with new registrants." So people who found the registration link after the webinar ended and clicked on it had the option to register and were then shown the video regardless of whether we chose to publicly share the link or not.
Jonathan showed me how to change that option. I thought I'd post the details here so others are aware of it. It could be a nice feature if you are sure you want to share the video. But otherwise, folks may want to make sure it's not on. I appreciate your responsiveness.
There is a setting buried in Webinar History under Recordings that apparently defaulted to "Share recording with new registrants." So people who found the registration link after the webinar ended and clicked on it had the option to register and were then shown the video regardless of whether we chose to publicly share the link or not.
Jonathan showed me how to change that option. I thought I'd post the details here so others are aware of it. It could be a nice feature if you are sure you want to share the video. But otherwise, folks may want to make sure it's not on. I appreciate your responsiveness.
AshC
8 years agoRetired GoTo Contributor
Nita19 From your your Past Webinar schedule, the Registration category houses the Recording option for After the webinar ends, new registrants view a recording.
- Nita198 years agoNew Contributor
How do turn it off? I turned it off before the webinar when setting it up under the registration
After the webinar ends, new registrants view a recording the box wasn't checked. Yet I have someone who hadn't registered for the webinar access the recording.