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Webinar Registration Link now leads to my cloud recording?
Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Thanks Tom! I just got off the phone with Jonathan who helped solve the mystery.
There is a setting buried in Webinar History under Recordings that apparently defaulted to "Share recording with new registrants." So people who found the registration link after the webinar ended and clicked on it had the option to register and were then shown the video regardless of whether we chose to publicly share the link or not.
Jonathan showed me how to change that option. I thought I'd post the details here so others are aware of it. It could be a nice feature if you are sure you want to share the video. But otherwise, folks may want to make sure it's not on. I appreciate your responsiveness.
There is a setting buried in Webinar History under Recordings that apparently defaulted to "Share recording with new registrants." So people who found the registration link after the webinar ended and clicked on it had the option to register and were then shown the video regardless of whether we chose to publicly share the link or not.
Jonathan showed me how to change that option. I thought I'd post the details here so others are aware of it. It could be a nice feature if you are sure you want to share the video. But otherwise, folks may want to make sure it's not on. I appreciate your responsiveness.
Nita19 If you also included the webinar recording in followup Emails to Attendees, then they can easily share the recording link with anyone.
If you don't want the recording available, you may delete it from the My Recordings section of your online account.
As it turns out, the functionality when using Online Recording is to automatically activate recordings post-broadcast for GoToWebinar followup emails to Attendees and Absentees. This was done because the expected (default) behavior of most organizations is to include the webinar recordings for absentees to watch on demand.
If you do not want your automatically stored and linked Online Recordings to attach to any followup event, then you will have to uncheck the box to "Share recording with new registrants" in the Email settings for the specific webinar.
