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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

Nita19  If you also included the webinar recording in followup Emails to Attendees, then they can easily share the recording link with anyone.

 

If you don't want the recording available, you may delete it from the My Recordings section of your online account.

AshC's avatar
AshC
Retired GoTo Contributor
8 years ago

As it turns out, the functionality when using Online Recording is to automatically activate recordings post-broadcast for GoToWebinar followup emails to Attendees and Absentees.  This was done because the expected (default) behavior of most organizations is to include the webinar recordings for absentees to watch on demand.

 

If you do not want your automatically stored and linked Online Recordings to attach to any followup event, then you will have to uncheck the box to "Share recording with new registrants"  in the Email settings for the specific webinar.