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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi,

If you are using GoToWebinar Cloud Recording, then you should simply disable the option in the webinar's settings for 'After the webinar ends registrants will be brought to the recording' and 'Include the recording link in the follow up email'.

 

 

UserNameEML's avatar
UserNameEML
New Contributor
6 years ago

Thank you. I am using GTW recording. Initially, I was not able to deselect the option of attendees getting the video. I thought perhaps that once the webinar was over and the link had been sent out, it could not be recalled.  However, after logging out and rebooting, I see the video is no longer listed.