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Forum Discussion
Chris_CGN
6 years agoNew Contributor
Webinar Registration Link now leads to my cloud recording?
 Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
Chris Droessler
6 years agoRespected Contributor
The default is to allow late registrants to view the recording. After the end of the webinar, you need to go into the Registration section and disable the automatic link to the recording.
hartman_fvtc
6 years agoActive Contributor
Thanks Chris! I never knew that and I have been using GTW for over 2 years. When trying to resolve this issue, I researched the help documents available and never saw anything that stated that the video would be automatically available after the event unless I disabled it. Seems like a major thing missing. Thanks for the resolution.
- AmyC6 years agoActive Contributor
I agree - I did not know late registrants would automatically be able to view the recording of a webinar! This appears to be the case even if on-time registrations require manual approval.
I thought I read that any security settings set for a webinar, such as manual approval required, automatically applied to the corresponding recordings? Is this not the case, or did this change?
Is there documentation of this feature which seems to be more a bug than asset?
 - Chris Droessler6 years agoRespected Contributor
Automatically attaching the recording has not always been the default. I used to have to manually do it for every webinar.