Forum Discussion

excessive's avatar
excessive
New Member
10 months ago

App compatibility issues with Windows 8

Is anyone else running Windows 8 having issues with the desktop app?  I have been having a issue since I believe Desktop app v1.25.4 that if the app updated I would than get a windows error of "The app cant run on your pc, check with software publisher".  I than would have to uninstall and reinstall the program from the website (I assume was a older version) as it would work again as long as I didn't update.  It must have forced updated over the weekend and if I try to reinstall its doing the same thing(assume the website now has the newest version).  

2 Replies

  • excessive's avatar
    excessive
    New Member
    10 months ago

    I talked to someone in customer support and she told me it was still supported with Windows 8 and she has alot of users not have any issues with it.... guess we will have to be looking into updating this PC