The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Viescamp
9 months agoActive Contributor
Changing the extension number range
I am moving from another platform, and our extension numbers are 111,112,113,114, etc. I'd like to use the same extension numbers in Grasshopper so that I don't have to reprint business cards, etc. Is there a way to change the available extension number range? I need it to start at 110, not 700.
Viescamp Thanks for sharing this!
It looks like the support team may be able to do this, I've gone ahead and created a case for you, someone from our team will reach out to you shortly.
4 Replies
- Viescamp9 months agoActive Contributor
KateGThis is excellent news, thanks!
- KateG9 months agoGoTo Manager
Viescamp Thanks for sharing this!
It looks like the support team may be able to do this, I've gone ahead and created a case for you, someone from our team will reach out to you shortly.
- Viescamp9 months agoActive Contributor
KateGThanks for looking into this. There seems to be another user who r ecently inquired about this (https://community.logmein.com/discussions/grasshopper-discussions/changing-extension-number-range/318899).
- KateG9 months agoGoTo Manager
Hi Viescamp
Welcome to the Community.
Based on this article, stating that employee extensions start with 7, it seems like it's not possible. I am checking with the team, however. As soon as I hear back, I'll let you know. Thanks for your patience.