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jillraz's avatar
jillraz
Active Contributor
5 months ago
Solved

issues registering a secondary # for SMS

Hello - first time messaging in this community. I had tried - to no avail - contacting support within grasshopper but AI kept providing the same unhelpful response both on the phone and from my accou...
  • GlennD's avatar
    GlennD
    5 months ago

    Hi jillraz, welcome to the community.

     

    I apologize for the frustration and our support team will be contacting you to assist. Unfortunately, the SMS registration approval is not in our direct control and can be complicated.   

GlennD's avatar
GlennD
GoTo Manager
5 months ago

Hi jillraz, welcome to the community.

 

I apologize for the frustration and our support team will be contacting you to assist. Unfortunately, the SMS registration approval is not in our direct control and can be complicated.   

jillraz's avatar
jillraz
Active Contributor
5 months ago

Thank you GlennD - appreciated.