The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Issues with receiving sms messages and images
We just recently signed up to use Grasshopper for our small business as many of the services provided are an absolute upgrade over what we had before but we've had an issue with sending and receiving...
Hi Glenn, thank you for reaching back out!
We actually were able to finally get a hold of support proper and they were extremely helpful and understanding to our problem. They think that they were able to fix the issue on their end and so far it appears that our texting is working properly now so the issue should be resolved. Thank you for taking the effort on your end to find the support ticket!
Hi AndrewR46, welcome to the community.
I apologize for the frustration. I located the support ticket that you started and completed the submission for you. One of our support representatives will be in contact to assist you, please put together a list of the most recent text messages that had delivery issues, which number they were sent from and which number they were sent to.
