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flashscuba's avatar
flashscuba
Active Contributor
2 years ago
Solved

New problem with severe lag

Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
  • KateG's avatar
    KateG
    11 months ago

    Hi Everyone, 

    The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know. 

    Thanks for your patience and reports. 

phi148's avatar
phi148
Active Contributor
12 months ago

I have the exact same issue... been getting worse since Aug/Sept.  About a 3-5 second delay in voice communication using the desktop application.  It is getting so bad, I'm probably going to have to leave grasshopper.  Support is not able to fix.  We've used grasshopper for years and never had this bad of a lag issue.