The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Solved
New problem with severe lag
Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
Hi Everyone,
The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know.
Thanks for your patience and reports.
Hi motog, welcome to the community.
If possible, please call our support team when you experience this issue so they can gather log files and call details for investigation.
Hello,
I just placed a call to the support team (case 20852576) giving them a call where the problems occurred and they say they did not see anything. However there was indeed a problem with my call. It is as if the latency problems leave no trace in your system.
