The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
flashscuba
2 years agoActive Contributor
New problem with severe lag
Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
- 11 months ago
Hi Everyone,
The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know.
Thanks for your patience and reports.
flashscuba
12 months agoActive Contributor
ATTENTION GRASSHOPPER! You have an issue that you aren't resolving. I am unable to use grasshopper anymore due to this huge issue that is being ignored. I've had new cables installed from my outside poles to the house, I got a new modem, new connectors. There is NO latency or dropped packet issues here EXCEPT for the excuses you have claimed. This issue obviously needs attention asap.
Marc-Andre
12 months agoActive Contributor
It's the same on my side. I checked the quality of my internet connection and no problem was detected. Another point that tends to prove that the problem is on Grasshopper's side is that there are several of us complaining. However, we all live in different cities and all have different systems. It would be surprising if our internet providers or our installations all became deficient, at the same time, since last summer.