The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

flashscuba's avatar
flashscuba
Active Contributor
2 years ago
Solved

New problem with severe lag

Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
  • KateG's avatar
    KateG
    11 months ago

    Hi Everyone, 

    The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know. 

    Thanks for your patience and reports. 

yangk920's avatar
yangk920
Regular Visitor
12 months ago

Grasshopper posted this today. Unfortunately, we are still having major issues. It seems to be even worse then before this posting. Is anyone else still having issues?

 

    • yangk920's avatar
      yangk920
      Regular Visitor
      12 months ago

      Can you confirm this is the same company? Same platform?

      • GlennD's avatar
        GlennD
        GoTo Manager
        12 months ago

        yangk920 Grasshopper and GoTo Connect are two of our services, but they are not the same platform.