New problem with severe lag

I am really very disappointed with your pitiful customer service. Not only do you ignore our support requests by pretending that the problem comes from our installations but you have also just rejected my request to transfer my phone number! For your information, I signed with another company to see if the same problem of delays in conversations would recur. However, with the other company, there was no problem with delays and the people I speak to tell me that the quality of my voice is better. This is why I decided to leave Grasshopper. You have not solved my problem which affects my business while your competitor has solved it. So thank you for stopping harming me and for once start collaborating by allowing me to leave Grasshopper. It is sad to end like this because at the beginning I praised your services but now I would not recommend anyone to do business with you.