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flashscuba's avatar
flashscuba
Active Contributor
2 years ago
Solved

New problem with severe lag

Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
  • KateG's avatar
    KateG
    11 months ago

    Hi Everyone, 

    The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know. 

    Thanks for your patience and reports. 

GlennD's avatar
GlennD
GoTo Manager
11 months ago

Hi Marc-Andre, do you have a support ticket number I can reference?

 

Marc-Andre's avatar
Marc-Andre
Active Contributor
11 months ago

I don't have the ticket number from Grasshopper but the one from Zoom who sent you the request is ZPPO0235766.