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Forum Discussion
flashscuba
2 years agoActive Contributor
New problem with severe lag
Been using Grasshopper with Desktop App for years now, and love it. Sometime in September 2024, I began having severe problems with voice lag. I've contacted Grasshopper support, whose only suggestio...
- 11 months ago
Hi Everyone,
The team has rolled out a fix that should resolve the issue. Please restart your device, if you are still experiencing issues, please let us know.
Thanks for your patience and reports.
Marc-Andre
11 months agoActive Contributor
I don't have the ticket number from Grasshopper but the one from Zoom who sent you the request is ZPPO0235766.
GlennD
11 months agoGoTo Manager
I would recommend contacting our support first about canceling your account and porting your numbers