about the Hamachi subscription

done sending the massage 

thanks 

radwan_ali 

Please message me an alternative email and I can add it to the case. To message me, click on my username, you will then see the option to Message on the top right. 

this email can't be reach cuz we change the domain name . they can reach me through the phone number associated with the email account or  can provide alternative email .

thanks 

radwan_ali our team has reached out to you via email to help with assistance, please respond when you have a chance. Thanks. 

untill now no one solve the problem so either someone solve the problem or just refund back the amount 

thank you for creating the case

waiting for the support team 

radwan_ali your 3 accounts are active, so I'm not sure why you can't access them. I've created a case for you for our support team to review, someone will be reaching out to you soon. 

when login to the account i can see all the hamachi vpn networks and when i click buy hamachi subscription it open GoTo page shows all the paid subscriptions with the expire date but i can not use any of the paid subscriptions on the hamachi vpn networks.

all the hamachi vpn networks in my account are in the free subscription and can not change them to the paid one.

kindly advice me how to use the paid subscriptions in the hamachi vpn networks .

radwan_ali Are there any further details you can provide about the login? Are you able to see your paid accounts when you don't use the vbn? 

thanks for the reply 

yes am using the same email and have an active subscription but i couldn't use it on any vbn networks.

kindly check it under this account am using in the community .

can you explain how to use the subscription we bought and change the network vpn from free subscription to 32 computers subscription .