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so6377's avatar
so6377
Visitor
8 months ago
Solved

Cancel subscription

I'm trying to cancel my subscription, but even though I want to enter my mobile phone number, it's difficult to contact me because I'm Korean. How do I resolve this?

  • KateG's avatar
    KateG
    8 months ago

    Hi so6377 

    Apologies for the delay. A case has been created and our team followed up with email, the last email was sent yesterday. Please check your email and follow up for assistance cancelling your account. 

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    8 months ago

    Hi so6377 

    Apologies for the delay. A case has been created and our team followed up with email, the last email was sent yesterday. Please check your email and follow up for assistance cancelling your account.