Forum Discussion
16 Replies
- Nohea2 months agoVisitor
Hi, we are having the same troubles. Our hamachi subscription expired before the end date with no reason, ou GoTo account is now empty and we are locked on the free version of Hamachi. We cannot order anything, every link is bringing back to the goto account with no hamachi subscription possible. Do you have any idea of what happen?
- KateG2 months agoGoTo Manager
Hi soullesseol
I'm not sure what is happening. I created a case for you and let the support team know you are trying to purchase a Standard Hamachi subscription. Someone from the team will reach out soon.
- soullesseol2 months agoActive Contributor
Sadly no, it says "Your session has expired"
with a button that says "restart purchase"
when I click it, it takes me to the admin panel's subscriptions.edit: I tried several times, with no luck.
- KateG2 months agoGoTo Manager
soullesseol thanks for the screenshot and links. Are you able to purchase through this link?
- soullesseol2 months agoActive Contributor
thank you for your response,
pressing in any of these:
https://ibb.co/DPkZxGvc
https://ibb.co/N2TwN0Pf
https://ibb.co/C3NM4yrztake me to this:
https://ibb.co/99V2F6q9
and there is not any option to buy hamachi standard. - KateG2 months agoGoTo Manager
Hi soullesseol, welcome to the Community.
You can find pricing here. If possible, can you share a screenshot of what you are pressing that's taking you to the pricing that doesn't include Hamachi?