Forum Discussion

shazbi's avatar
shazbi
New Member
22 days ago

Failed to connect to the engine on Mac

Hey! I have a problem with Hamachi on my Mac. After pressing its icon, it tries to start, but after about 10 seconds, it says, “Failed to connect to the engine.” I found an article about this issue on the support page, but unfortunately, it was for the same problem on Windows, not macOS. I’ve tried multiple times to delete and reinstall Hamachi, as well as turn off my Mac’s firewall, but nothing has changed. The error message keeps appearing every time I try to start the app. Can you help me, please? I also tried to contact support and submit a ticket, but to confirm it, I had to call them. Since I don’t live in any of the listed countries, the call would be too expensive for me.

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  • KateG's avatar
    KateG
    GoTo Manager
    17 days ago

    Hi shazbi, 

    Can you verify that you created an account and it meets the system requirements? Note: Hamachi is not yet supported on macOS Sonoma. Apple M1, M2, and M3 processors are also unsupported.