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Forum Discussion
gerohero
2 years agoActive Contributor
Hamachi Cancellation And Refund
I want to make a cancellation for my subscription because the subscription is auto renewal and charged into my bank account. I can't remove my card from payment method and now I have been charged even I don't want to subscribe it. I never have a plan to subscribe the Hamachi premium (256 computers). Can you make a cancellation and refund back to me?
I live in Malaysia and there is no contact support from Malaysia.
32 Replies
- GlennD2 years agoGoTo Manager
Hi NikolaosCha, I have opened a support ticket for you and someone will be in contact to assist.
- NikolaosCha2 years agoRegular Visitor
I want to cancel my current Hamachi subscription (seems to renewed on the 3rd of June) and the selection for automated renewal. Unfortunatelly, there doesn’t seem to be a way through my panel to do it by myself. Also, I wish to get a refund for my credit card charge (invoice number IN93AA1186857). Thank you in advance for your help.
- RowanImm2 years agoNew Contributor
Dear GlennD,
Hopefully it's been set to off for autopayment.
Thank You.
- GlennD2 years agoGoTo Manager
Hi masterwork,
I see that you already called and started a support ticket, someone will be in contact to assist further.
- masterwork2 years agoNew Member
Hello, i wanted to cancell my standard subscription but i don't found the place to do it, i looked for my payment information. it was empty so i think it wouldn't renew automatically. Today it has renew automatically by paypal.
I don't want to renew it this year. I want to cancell it and have a refund.
Can you help me please¿?
- GlennD2 years agoGoTo Manager
HYChan I made a note of that and asked that support contact you via email
- HYChan2 years agoNew Contributor
I have started a support ticket but it asked me to call a number. I cant communicate well on phone.
- GlennD2 years agoGoTo Manager
Hi HYChan, I see that you already called and started a support ticket, someone from support will contact you to assist further.
- HYChan2 years agoNew Contributor
I want to cancel the subscription, please assist me.
- GlennD2 years agoGoTo Manager
Hi Taanott, your support ticket was created and someone from support will be in contact to assist you.