Forum Discussion
10 Replies
- GlennD3 months agoGoTo Manager
KSA038 It has been done.
- KSA0383 months agoActive Contributor
GlennD The money was written off and the subscription was restored, great, thank you! Please now delete the erroneous PRO subscription, it is not needed
- GlennD3 months agoGoTo Manager
KSA038 I see that you have a support ticket open, they will assist you by email.
- KSA0383 months agoActive Contributor
chillmegal Are you decided problem?
- KSA0383 months agoActive Contributor
it's doesn't work!
- KSA0383 months agoActive Contributor
My payment for invoice IN9CAA1567280 Aug 8, 2025 did not go through and my subscription that I have been paying for more than 10 years did not go through today September 8 the network stopped working. And I can not pay in the new system there is simply no link to pay hamachi standart! For some reason I already bought an unnecessary pro for 34.99. Help me transfer this payment to my usual hamachi standart. How did everything go so wrong...
- KSA0383 months agoActive Contributor
My payment for invoice IN9CAA1567280 Aug 8, 2025 did not go through and my subscription that I have been paying for more than 10 years did not go through today September 8 the network stopped working. And I can not pay in the new system there is simply no link to pay hamachi standart! For some reason I already bought an unnecessary pro for 34.99. Help me transfer this payment to my usual hamachi standart. How did everything go so wrong...
- GlennD3 months agoGoTo Manager
Hi chillmegal, it looks like you signed up for a Pro trial by accident which is why it is suggesting those plan options. The Pro trial will expire automatically on September 12th as long as you do not select any of the plans on that page.
I see that you have already opened a support ticket, and that you have signed up for a GoToWebinar trial and a LogMeIn Resolve account. Were those mistakes as well?
- chillmegal3 months agoActive Contributor
hi GlennD, when i try to buy the standard $49/year, it directs me to Pro for individuals which price is $349 and it indicated for 2computers only? a little bit confusing.. where can i pay the standard version $49 .please help thanks
- GlennD3 months agoGoTo Manager
Hi semas, as this is a new subscription you can purchase directly on https://vpn.net/#pricing Just click the Buy Now button, select the subscription you want and follow the prompts.