Forum Discussion
How to Cancel or Delete a Hamachi account
Cancel a Paid Account
If you have a paid monthly or annual Hamachi account and would like to cancel before renewal, the fastest way to cancel is to call customer support directly.
Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number and connect with an agent who speaks your language, select Contact support and choose your country in the drop down menu.
If your country is not listed, please post in this thread and we will create a case for you with your Community email address. Once we confirm a case is created, our support team will respond as soon as possible, response times may vary depending on the volume of inquiries.
Cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.
Delete an Account
If you would like to delete your personal data and have already canceled your account, you can use the Individual Rights Management (IRM) Portal.
For more information on GoTo's resources regarding privacy see this article.
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Former Member 고객 지원팀에 문의했더니 유료 구독이 없다는 것을 확인했습니다. 계정 정보를 삭제하려면 다음 페이지에서 정보를 입력하세요. https://privacyportal.onetrust.com/webform/e7308dd3-b090-4f6a-822b-df7ed5e567e4/191e6154-2276-4186-a982-edc617305fe4
Your account and data can be deleted after it is cancelled. Your community account is separate and you will need to close it here: https://community.logmein.com/mysettings/securityAndAccount
Former Member I've opened a support ticket for you to have your account cancelled. Once that is done the account can be deleted.
Former Member If you would like to delete your personal data and have already canceled your account, you can use the Individual Rights Management (IRM) Portal.
For more information on GoTo's resources regarding privacy see this article.
