Forum Discussion

wgarcia's avatar
wgarcia
Active Contributor
22 days ago
Solved

I can't pay for service goto hamachi. Could you please help me?

Due to oversight, I forgot to change my expired credit card; now that I do, the payment is not being processed and I have no option to make the payment immediately. Do I have to pay for a new subscri...
  • GlennD's avatar
    GlennD
    22 days ago

    wgarcia I will have our support team send you an eQuote that you can use to resubscribe. Did you have a Standard, Premium or Multi-Network subscription?

GlennD's avatar
GlennD
GoTo Manager
22 days ago

wgarcia I will have our support team send you an eQuote that you can use to resubscribe. Did you have a Standard, Premium or Multi-Network subscription?

wgarcia's avatar
wgarcia
Active Contributor
22 days ago

Thanks, Glenn, for your support. I purchased the standard subscription. In fact, I've had it since 2023.

  • wgarcia's avatar
    wgarcia
    Active Contributor
    22 days ago

    I really appreciate your help, Glenn. I've now been able to pay for my subscription. Thank you so much!

  • GlennD's avatar
    GlennD
    GoTo Manager
    22 days ago

    wgarcia You should be receiving an email any time now with an eQuote