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Forum Discussion
ouii
5 years agoActive Contributor
Where I pay ONLY ONE of my 2 paid subscriptions ? (I have 2 standard networks of 32 members)
 HI,  For security reasons, I do not enter my real credit card in any website. To pay for my web subscriptions I use VIRTUAL credit cards ( these visa cards last only 2 days active, can be used only o...
- 5 years agoouii I'm sorry we cannot handle billing requests though Community channels. Please use this contact article to reach Customer Support: https://support.logmeininc.com/central/help/how-do-i-contact-support 
AshC
5 years agoRetired GoTo Contributor
ouii You should first cancel the December renewal, and then update your credit card just before the October plan renews --- considering the personal credit plan you have in place, which only last 48 hours at a time.
ouii
5 years agoActive Contributor
Hi,
This is ridiculous
AshC  ...The solution you are giving me is not possible,...I cannot cancel the December subscription, I am using both networks, if I cancel it I will disconnect all those users and leave them without network, I must be able to pay the October subscription,...without having to delete the December subscription, in both subscriptions I have users working.
I must be able to pay the October subscription without having to eliminate the December subscription.
regards