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mesoftweb
2 years agoNew Contributor
Hi just want to know how's your problem? is it solved already?
because i have the same problem with you
GlennD
2 years agoGoTo Manager
Hi mesoftweb,
- As long as your billing information is valid and up to date your current subscription will renew automatically.
- If you need to change your subscription you can do it online
- If you want to cancel your subscription and prevent it from renewing automatically please contact our support team, you can call or open a ticket on our support site
- mesoftweb2 years agoNew ContributorHow can i open a ticket..?
I can't call your customer support because i live outside of your coverage area - mesoftweb2 years agoNew ContributorBut somehow there is no renewal price in my subscription menu, how can i know if my billing profile is valid and up to date?
Do i need to check on my billing profile? And re-fill it all?- GlennD2 years agoGoTo Manager
Our billing team will be emailing you an eQuote soon that will show your renewal price and allow you to renew a few days early.
- mesoftweb2 years agoNew ContributorOk i've proceed to payment..
One last question, will it extend my subscription on my 2 networks automatically?