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Can no longer control any of ours devices
Hi, Since about 13:00 I have had reports that we cannot connect to any of our devices. I have confirmed this is the case. We can access the 'dashboard' but cannot remote, file transfer, or ac...
they just updated the status page. They are aware and working on it.
Thanks for the quick reply. Looks like it's affecting globally. I find some reassurance that it's not just us! Hopefully they answer you soon!
My only concern is that the status page still shows all systems green. Makes me think they are no working on it yet.
Looks like they've updated the status page now and I have receive an email from the notification system.
https://status.logmeinaccess.com/
New incident: Investigating
We are actively investigating reports that some GoTo Pro/Central customers may be experiencing issues while starting the remote sessions.
Our engineers are working to resolve the issue and will provide another update shortlyTime posted
Apr 18, 12:40 UTC
