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Cannot Connect to Host -1st attempt drops -2nd attempt says already connected
I am having an issue with LogMeIn, that seems to be hitting more and more of my machines. I have 87 computers at 5 sites. All 87 have been working through LogMeIn, and then last week we had one com...
JLSantos I managed to figure out the issue myself. After uninstalling Citrix Workspace and rebooting, Logmein magically worked again. Even the inability to stop/restart the service was fixed.
I found it from looking into graphics drivers as the only thing different about this PC was that it had an old dedicated graphics card. I noticed in device manager that Citrix had it's own entry under display adapters listed as "citrix indirect display adapter". I remember Logmein used to use it's own mirror driver that showed up in Device Manager so I took a wild guess that it was interfering with whatever Logmein does to tap into graphics drivers. Perhaps it's seeing that device as a display out and tries to get a feed from it only to fail since it isn't a real display device. This isn't a solution because I still need Citrix Workspace but this should point Logmein in the right direction. Going to reinstall Citrix Workspace and see if I can replicate it.
Update: Reinstalling Citrix workspace didn't bring back the issue. But it also didn't install the "citrix indirect display adapter" that I saw earlier. Worth noting that I had manually uninstalled that driver within Device Manager before removing Citrix Workspace so that driver specifically might be the cause of the issue.
Update 2: Seems to be related to Citrix Screen Casting which is part of Citrix Workspace.
GlennD I just sent 2 PMs with my Logs from attempting to connect since the log was too long to fit into the 60,000 character limit. If there's a way to upload straight ".log" files on this forum through PMs it also eludes me. My affected Machine also acts exactly as described by Orestes85.
Please provide us with updates or if there is a temporary fix we can use. I had uninstalled and re-installed LogMeIn several times at the start of this and its going on weeks now without a solution. I am still unable to connect to the host computer even though the control panel says it is accessible. The only way I can restart LogMeIn is by restarting my computer. Otherwise, it just endlessly spins. As mentioned by another user, I can also connect to other machines from the affected machine, I just cannot connect to this specific one.
