Forum Discussion

MotionMatt's avatar
MotionMatt
New Contributor
5 years ago

Can't drag objects from one screen to another remotely without stopping

One day I was able to drag objects from one screen on my remote PC(Windows 10) to the other screen, then one day I cannot without stopping first. Seems like this happened when I started using the Mac...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

MotionMatt   If this used to work previously from your Mac client, have you done any troubleshooting such as rebooting or re-installing the Host software itself? 

MotionMatt's avatar
MotionMatt
New Contributor
5 years ago

Prior install was the Windows 10 client. Got a Mac, installed the Mac client, then started experiencing this problem, but I can't be certain it started with the Mac. Guess I'll try powering up my old Windows system and see if I still see the problem there.  If so I'll try an uninstall/reinstall on the Mac.