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Solved
Can't match resolution
LogMeIn had me download an update before using the login client recently and since then I have been unable to use the match screen resolution feature. Work monitor is 1920x1080, home monitor is 1680x...
Problem solved by logmein support.
from client , log into host, then on host computer, go to windows settings, display, scroll down to multiple display, select 'Duplicate these display'. After that goto logmein toolbar , options, resolution settings and, now it would allow to choose the appropriate resolution setting.
kplu Are you able to confirm the LogMeIn Host software version?
Also, can you say what PC model you're using, with what Windows version specifically?
I am having the same problem as well . Please help
Problem solved by logmein support.
from client , log into host, then on host computer, go to windows settings, display, scroll down to multiple display, select 'Duplicate these display'. After that goto logmein toolbar , options, resolution settings and, now it would allow to choose the appropriate resolution setting.
Hi I'm having the same issue and I tried the solved answer but that didn't work.
I have a user who can't change the resolution. The only one available is 1024x768. She is on a MAC and a screen width of 2560x1600. Could you please help?
