Forum Discussion

kplu's avatar
kplu
New Member
4 years ago

Can't match resolution

LogMeIn had me download an update before using the login client recently and since then I have been unable to use the match screen resolution feature. Work monitor is 1920x1080, home monitor is 1680x...
Problem
  • xtrader99's avatar
    xtrader99
    3 years ago

    Problem solved by logmein support. 

    from client , log into host, then on host computer,  go to windows settings, display, scroll down to multiple display, select 'Duplicate these display'.  After that goto logmein toolbar , options, resolution settings and, now it would allow to choose the appropriate resolution setting.

osweetman's avatar
osweetman
New Contributor

A much simpler solution is to go to the LogMeIn toolbar at the top of the screen, click on the Options menu and un-check the box on the top left that says “Blank Screen”.  Now the user has many options to change the resolution.  After changing it, they can re-check the “Blank Screen” box and the resolution will stay at the new setting.

KN2's avatar
KN2
New Member
3 years ago

That Blank Screen worked perfectly, thanks so much