I upgraded my corporate account 4 days ago from Pro to Enterprise. Client Support says that they are showing a pro account, I upgraded to Enterprise. Payment came out and contract was signed. Now, I have webinar and need enterprise to be active. My account rep has completely ghosted me after numerous attempts to email and call. Why can't I get my new upgrade information to show. It was supposed to have updated our current scheduled webinars to have the new enterprise attendee limits, etc. A corporate account holder should not be chasing people for hours for answers or to get someone on the phone.
