Forum Discussion

Verricom's avatar
Verricom
Active Contributor
4 years ago
Solved

Command prompt closes immediately on connecting

I have various client machines which for no obvious reason refuse to let me open working command prompts, when I do so all that happens is a black window opens with a 110x41 sign in the middle that t...
  • Jimz18's avatar
    Jimz18
    4 years ago

    Pressing F5 to refresh screen (Connection closed.) fixed for me.

AGJL's avatar
AGJL
New Contributor
4 years ago
UPDATE: Troubleshooting this morning I discovered that I am able to remotely connect to some machines and not others. I can connect to some but not others on the same subnet, some but not others on different subnets behind different physical firewalls. I can reboot a machine that I cannot connect to, try again and still cannot connect. Still troubleshooting...will post updates.
KB-BC's avatar
KB-BC
Visitor
4 years ago

I am having the exact same issue. From what I have determined, I can connect to any client that uses the Command Prompt (there are few). All others usually connect to a remote PowerShell instead, those are all failing.

 

Oddly enough, if I open the computer's dashboard from the web portal, I can connect to the remote shell without issue (Computer Management->Command Prompt). It's only doing so from the "LogMeIn Client" app that fails.