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Forum Discussion
MarkFont
5 years agoNew Member
Connection dropping off about 4-5 times an hour. Is anyone else experiencing this?
 My connection has started dropping randomly. I am trying to narrow it down. I am hopping to eliminate logmein from the problem.  
borges_
5 years agoNew Contributor
I have five Imacs using the logmein, but only one is disconnecting and started yesterday from 04/12.
Disconnection between 15-20 minutes after the start of the session.
I did the configuration as in the documentation, enable the app in "System preferences> Security and privacy"
At the company's firewall I released the range of ips as requested in the documentation
In the ips range part
LogMeIn server / Data Center IP addresses for use in firewall configurations
I had to install the teamviewer as a paleative until I saw what is happening with the logmein
StephalyTSF
5 years agoNew Contributor
I already had LogMeIn enabled in Security and Privacy, and our firewall isn't even on. So I don't think that's what's causing my issues...
- borges_5 years agoNew ContributorI my case the OS version is Catalina. 
 The version of Logmein Host is 4.1.0.11887The last update 2021-03-29 
- AshC5 years agoRetired GoTo ContributorHey folks, Is this only affecting some Mac OS hosts for you? If so, can you please confirm both the OS version and LMI host software version set up there? - StephalyTSF5 years agoNew ContributorI only use one host. OS High Sierra, Version 10.13.6. LMI Version 4.1.7664 (no updates available).