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Forum Discussion
Connection hanging on verify identity
I have a MacBook Pro with Yosemite and LogMeIn Pro. I have a problem where every once in a while, while I'm in the middle of using my computer, my connection will freeze. My only option is to disco...
my logmein is stuck on verify identity, what can i do?
I finally discovered the issue preventing me from connecting and getting stuck on "Verify identity"
I uninstalled Citrix Workspace and it worked! I believe the reason Citrix was the issue, is because on installation of a newer version, it now gives an additional option called App Protection to help prevent screen capture and keyboard logging software from running (a.k.a. this applies to LogMeIn!). Solution for me was to uninstall Citrix, reboot, then reinstall Citrix WITHOUT the extra security.
