Forum Discussion

newuser001's avatar
newuser001
Visitor
2 years ago

Constant Log Out Issues

Hi,


Me and my team are currently facing issues where we will be logged out of the LogMeIn Client a couple of times every hour, forcing us to sign in again with a security code.

 

We hadn't seen this problem before the recent password / security issues.

 

Any assistance would be appreciated.

  • KateG's avatar
    KateG
    GoTo Moderator
    2 years ago

    Hi newuser001 welcome to the GoTo Community. Can you try the following: In your Pro Account go to settings and go into trusted devices revoke the devices, log out and log in and trust the device again. Let me know if that helps.