The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

newuser001's avatar
newuser001
Visitor
3 years ago

Constant Log Out Issues

Hi,


Me and my team are currently facing issues where we will be logged out of the LogMeIn Client a couple of times every hour, forcing us to sign in again with a security code.

 

We hadn't seen this problem before the recent password / security issues.

 

Any assistance would be appreciated.

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    Hi newuser001 welcome to the GoTo Community. Can you try the following: In your Pro Account go to settings and go into trusted devices revoke the devices, log out and log in and trust the device again. Let me know if that helps.