Forum Discussion

JuiceWagon's avatar
JuiceWagon
New Member
3 months ago

CTRL-ALT-DEL issues in 15702

Is there any resolution for the CTRL-ALT-DEL issues in 15702?  One better than uninstall and reinstall?
  • KateG's avatar
    KateG
    3 months ago

    Hi Everyone, 

    10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update. 

    ******************************************************************************************************************

    Update: As a workaround, We recommend rolling back to the previous build if you are experiencing this issue.

    We also have a build with the fix, if you would like it, can you please comment in this thread and I will message you the link. 

    Once you receive the link, we recommend removing the new version, restarting it,  and then install the file.

    If there are any issues please let me know. 

    ******************************************************************************************************************

    Thanks for your reports. 

    Our team is aware of this issue and is currently working on a fix. We will update this thread as we learn more. 

KateG's avatar
KateG
GoTo Manager

Hi Everyone, 

10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update. 

******************************************************************************************************************

Update: As a workaround, We recommend rolling back to the previous build if you are experiencing this issue.

We also have a build with the fix, if you would like it, can you please comment in this thread and I will message you the link. 

Once you receive the link, we recommend removing the new version, restarting it,  and then install the file.

If there are any issues please let me know. 

******************************************************************************************************************

Thanks for your reports. 

Our team is aware of this issue and is currently working on a fix. We will update this thread as we learn more. 

Richard01's avatar
Richard01
Visitor
3 months ago

I need the build to rollback the version to

email it to (removed) or PM the link :)