Forum Discussion

New Member

2 years ago

Solved

CTRL-ALT-DEL issues in 15702

Is there any resolution for the CTRL-ALT-DEL issues in 15702? One better than uninstall and reinstall?

KateG
2 years ago
Hi Everyone,

10/10/2024 Update: A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update.

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Update: As a workaround, We recommend rolling back to the previous build if you are experiencing this issue.

We also have a build with the fix, if you would like it, can you please comment in this thread and I will message you the link.

Once you receive the link, we recommend removing the new version, restarting it, and then install the file.

If there are any issues please let me know.

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Thanks for your reports.

Our team is aware of this issue and is currently working on a fix. We will update this thread as we learn more.

GoTo Manager

2 years ago

Can you try removing the new version again, restarting and install the file again?

Visitor

2 years ago

Yes, now it seems to be working.
I had to use the uninstall from the supplied package, and restart and then install and add it to our environment.
Im gonna do another try now and see if that works to.

Cheers!

/ Richard