Forum Discussion
Default Printers
I'm helping a user who is having trouble managing her default printer with LogMeIn. She is running Windows 7 on her home computer and Windows 10 on her work computer. Her work computer is the LogMeIn...
The remote priver driver does activate and she can use it to print, but it isn't set as her default. Her office printer remains her default printer even when she connects from home. Is this normal behavior? She claims that it is not.
mgomez Yes, the LMI Remote Printer is only temporarily activated while connected. Once disconnected, it should revert automatically to the previous default. No action is needed on the user end to change printers.
That doesn't seem to be happening. She has a default set on her work computer that she likes when she is in work. But when she connects from home, the default printer doesn't change automatically to the LMG Remote Printer on her work computer - it stays on what it had been before she connected. You seem to be saying that it should change automatically.
If I'm right about what should happen, do you have any suggestions to fix this?
mgomez Yes, that is the expected behavior. See if reinstalling the endpoint software updates the printer driver action when connected remotely. Do this when someone is phyisically at that PC.
OK I will try setting up the LogMeIn host software (control panel) again on the host PC and see if that fixes the problem.
