The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Klingy
3 years agoNew Contributor
Deletion of my account
Please delete my account and all associated information you have about me. I have no need for your services anymore. Here's my email adress:
moderator edit: personal information
- 2 years ago
To Delete your Cancelled account:
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal
gdxjislw
2 years agoNew Contributor
hello, i would also like to delete my account and all info associated with it, but i can't seem to find the option "email support". I can't call either since I do not want to give my number for security and privacy reasons.
KateG
2 years agoGoTo Manager
Hi gdxjislw welcome to the GoTo Community.
I see that there was a case started, I opened it up for you and someone from our support team should be reaching out soon.
- gdxjislw2 years agoNew ContributorSorry, but my GoTo account seems to be still active. I think I have clearly stated that i want all information associated with this email removed. That means everything on your website(all services). Thank you.
- GlennD2 years agoGoTo Manager
Hi gdxjislw,
If your subscription is still active you will need to Contact Support to have it cancelled.
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal
- PFrqrD8Vroyv6542 years agoVisitor
Hijacking this thread to also request a permanent deletion of my data as per GDPR law.
Email support is not available on your software, despite your insistance on such; see following image if you care - https://i.imgur.com/f4snDm7.pngEmail is the same as this support account.
- GlennD2 years agoGoTo Manager
To Delete your Cancelled account:
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal