The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Deletion of my account
Please delete my account and all associated information you have about me. I have no need for your services anymore. Here's my email adress:
moderator edit: personal information
To Delete your Cancelled account:
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal
hello, i would also like to delete my account and all info associated with it, but i can't seem to find the option "email support". I can't call either since I do not want to give my number for security and privacy reasons.
Hi gdxjislw welcome to the GoTo Community.
I see that there was a case started, I opened it up for you and someone from our support team should be reaching out soon.
- Sorry, but my GoTo account seems to be still active. I think I have clearly stated that i want all information associated with this email removed. That means everything on your website(all services). Thank you.
Hi gdxjislw,
If your subscription is still active you will need to Contact Support to have it cancelled.
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal
Hijacking this thread to also request a permanent deletion of my data as per GDPR law.
Email support is not available on your software, despite your insistance on such; see following image if you care - https://i.imgur.com/f4snDm7.pngEmail is the same as this support account.
To Delete your Cancelled account:
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management Portal
