Forum Discussion

stixxz's avatar
stixxz
New Contributor
3 years ago

Desktop resolution keeps resetting

Hello, We all of a sudden have many users that can not adjust their display settings properly. It works after following the steps from another post (listed below) however if they lock their screen...
Question
  • stixxz's avatar
    stixxz
    3 years ago

    For those wondering:

    The solution is to uncheck the "Blank Screen" box within LogmeIn options. 

stixxz's avatar
stixxz
New Contributor
3 years ago

For those wondering:

The solution is to uncheck the "Blank Screen" box within LogmeIn options. 

  • osweetman's avatar
    osweetman
    New Contributor
    3 years ago

    Thank you stixxz!!!  This issue was driving me crazy, and your solution is by far the simplest of any I've seen.

     

    I'll add that after changing the resolution , the user can re-check the “Blank Screen” box and the resolution will stay at the new setting.  This will turn off their monitor back at the office, instead of it staying on for no reason and letting other people see what's on it.