"Are you able to connect to your computer in a regular session yourself, or do you have issues connecting also?"
I'm able to connect without any issues. I had one person in the same network sharing my desktop, when I saw in the logs he connected, I connected and he was kicked off and I didn't get any notification, etc.
"Did the people that you invited to conenct to your computer describe what they experienced on their side?"
Yes the person that did connect, said he was kicked out as I logged in. The other user that could not connect said he had a short download, then a long pause and then a "unable to connect" kind of warning. I did not get a screenshot of the warning as he left the session and I connected to that computer and performed the maintenance steps on my own with him on the phone.
Did they see any error messages when the connections failed?
Yes, however, I didn't get that from him. I could check again and post that.
