Forum Discussion

ccrobin's avatar
ccrobin
New Contributor
4 years ago

Disconnect 'button' missing

Client  Version 4.1.7585 (PlugIn: 1.0.2643) running on Mac OS Big Sur 11.0.1 

 

There use to be a disconnect button to close a remote control session, but I no longer see that. Has it been removed or replaced somewhere? How do you close a remote control session? 

 

thanks

 

 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi ccrobin,

    If you just noticed the change, this may be related to compatibility with Big Sur.  We have a new desktop version being distributed in the next few weeks that may improve your experience. 

    • ccrobin's avatar
      ccrobin
      New Contributor
      4 years ago

      I suspect it has to do with a previous Logmein update because it is doing this on two different machines,, MacBook Pro running Big Sur 11.0.1 and and iMac running Catalina 10.15.7